Privacy and cookies
In short: this website uses no cookies, does not track you and has no forms. We only get your details if you call us or message us.
Last updated: 9 November 2026
Who runs this website
This website belongs to the Tulsi Heera Foundation, based in Kathmandu, Nepal. If you have a question about your information, call us or message us on WhatsApp using the contact details at the bottom of this page.
Cookies
This website does not use cookies and does not save anything on your device. We do not use analytics, advertising or any other tracking. That is why you do not see a cookie banner.
Videos from YouTube
The videos on our Stories page are hosted on YouTube, which belongs to Google. A video does not load until you press play. Once you do, YouTube receives your IP address and may save cookies on your device, under Google's own privacy policy.
When you call or message us
If you call us or message us on WhatsApp, we see your phone number and anything you choose to tell us, such as your name. We use it only to answer you, arrange your donation and send your donation certificate. We do not sell it, and we only share it if the law requires us to. WhatsApp is run by Meta, which has its own privacy policy.
Our supporters' names
To thank them, we list some of our supporters by name. If you are on the list and want your name removed, or want it added, tell us and we will change it.
Children in our stories
We use only the first names of the children in our stories. If you are a parent or guardian and want a story changed or removed, contact us.
Website hosting
Like all websites, ours runs on a hosting provider's servers. These may keep basic technical logs, such as IP addresses and the pages visited, to keep the site working and safe. We do not use these logs to identify you.
Your rights
You can ask us what information we have about you, and ask us to correct it or delete it. If you live in the European Union, you can also complain to your data protection authority. In Spain, this is the AEPD (Spanish Data Protection Agency).